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Legal

Cookie policy

Last updated: January 28, 2026

1. Overview

This Cookie Policy explains how Velotrade Re Limited (Velotrade, we, us, or our) uses cookies and similar technologies on our website and services. It also explains your choices about these technologies.

2. What are cookies?

Cookies are small text files placed on your device when you visit a website. They help sites remember information about your visit, such as your preferences or whether you have accepted cookies.

3. Cookies we use

The cookies below reflect the services used on this site. Some cookies only appear after you interact with specific features (like live chat) or when optional analytics tools are enabled.

CookiePurposeCategoryDurationProvider
localStorage: vt_cookie_consentStores your cookie consent choice.Strictly necessaryPersistentVelotrade
__next_hmr_refresh_hash__Development-only cookie for hot reload.Strictly necessary (dev)SessionNext.js
_ga, _ga_*Measures site usage and performance.AnalyticsUp to 2 yearsGoogle Analytics (via GTM)
_gidDistinguishes users for analytics.Analytics24 hoursGoogle Analytics (via GTM)
_gcl_auMeasures campaign performance.MarketingUp to 3 monthsGoogle Ads (via GTM)
_clckStores visitor ID for session analytics.AnalyticsUp to 1 yearMicrosoft Clarity (via GTM)
_hp2_id.*Stores user/session identifiers.AnalyticsUp to 2 yearsHeap Analytics (via GTM)
TawkConnectionTime, twk_idm_key, twk_uuid_*Maintains chat sessions and preferences.FunctionalSession to 6 monthsTawk.to
__stripe_midFraud prevention and payment security.Strictly necessary (payments)Up to 1 yearStripe (if payments are enabled)

4. Tools and services we use

Google Tag Manager (GTM) is used to manage and deploy tags on the site. GTM itself does not set cookies, but it can load other tools that do.

Google Analytics (via GTM) helps us measure traffic and engagement. This service may set cookies that collect usage data such as pages viewed, time on site, and device information.

Tawk.to provides live chat support. It may use cookies or local storage to keep your chat session and preferences.

Some analytics tools (like Clarity or Heap) may be enabled via GTM. If they are disabled, their cookies will not appear.

5. Your choices

  • You can accept all cookies or only necessary cookies using the banner on the site.
  • You can also control cookies through your browser settings. Disabling cookies may affect certain site features.

6. Contact

If you have questions about this Cookie Policy, contact us at support@velotrade.com.